Design, click, deploy: Multi-channel chatbot deployment with just one-click
Craft effortless no-code journeys with Glassix's chatbot builder. Deploy across channels with a single click, and elevate your business using GPT-4's conversational AI prowess.
Harness the power of Conversational AI coupled with GPT-4 to stay on top of your CX game
Engaging with audiences on social media platforms like posts, comments, and tweets through Glassix not only builds trust and loyalty but also ensures prompt responses, crafting a seamless and tailored social interaction experience
Delegate routine queries to bots, ensuring agents have more time for complex issues while maintaining quick and accurate
responses.
Equip agents with tools that streamline daily operations, allowing them to focus more on strategy, training, and growth.
Be there for your customers around the globe, offering real-time assistance even
outside typical business hours and fostering trust through constant availability.
Visual chatbot builder
Experience the intuitive magic of Glassix's visual chatbot builder, allowing you to craft automated flows with ease.
- Craft automated flows without a code.
- Select from ready-to-use templates.
- Customize to fit your business.
- Deploy across all instant messaging channels with a single click.
Build low-code flows
Enhance automated chatbot flows with low-code developer tools designed for non-technical business managers.
- Create and update custom variables.
- Use conditional logic.
- Make API requests.
- Add custom code snippets.
Deploy conversational AI
Hit the ground running with conversational AI powered by GPT-4 or train your chatbots to respond to customized prompts.
- Leverage dedicated conversational AI training center.
- Use NLP to analyze customer requests.
- Identify customer intent and entities.
- Build a FAQ bot generated from your knowledge base.
Real-time chatbot monitoring & agent takeover
Monitor chatbot conversations in real time and enable agent takeover to reduce abandon rate while increasing customer satisfaction and close rate. Real-time chatbot monitoring helps supervisors to identify potential issues as they unfold, and step in to route the conversation to a human agent when necessary.
